Fun Leisure UK requires full payment to secure your products, transport and operators.
The hirer is held entirely responsible for their and their guest’s behaviour. Company staff will not entertain abusive hires and guests and will cease to perform during instances of threatening behaviour. The Company reserves the right to end all services early, without prior notice or refund, in the interests of company staff safety.
The Hirer may cancel the booking agreement at any time by doing so in writing to Fun Leisure. The booking deposit and any additional payments are non-refundable. Cancellations made within the following time scales will also be liable for the following further Cancellation Charges if not already paid:
Number Of Days Notice Given Cancellation Charge Amount Due
90 Days or less – 80% of the Balance Due Amount.
60 Days or less – The full value of the Balance Due Amount.
Cancellations must be made in writing or from the booker’s email address. For security reasons, they will not be accepted over the phone.
In the rare occasion that the company agree to an event date change, this is made as a good will gesture of the company. Any financial time scales are based on your original event dates and are not carried over to your new event date.
In the event of a complaint, the hirer should attempt to rectify the problem with the company staff on the event date at the venue/location. Where this is deemed not possible complaints should then be made in writing to the company within 30 calendar days of the event date. Complaints will be thoroughly investigated and a response provided to the Hirer within ten calendar days.
Delivery and Arrival
The company can give no guarantee to attend the venue address at the time stated in the Booking Agreement due to any circumstances that are out of the company’s control, e.g. adverse weather conditions, heavy traffic, road closure, etc. Best attempts will always be made by the company to deliver the services at the time stated.
Loading and Set Up
Booking based on load in to ground floor venue with van access at ground level and parking provided. If your booking is not on a ground floor with ground floor van access, then you need to inform Fun Leisure, Failing to do this could result in your booking not going ahead due to load in issues.
All drawings, descriptive matter, images, specifications and advertising issued by the company and any descriptions or illustrations contained in the company’s catalogues or brochures and on the company’s website are issued or published for the sole purpose of giving an approximate idea of the goods described in them. They will not form part of this contract.
All equipment hired will be suitably and safely installed by a member of competent staff. The company reserves the right to withdraw the use of certain equipment if, at the time, it is deemed unsafe to use such equipment.
Photography and Video
By booking with FL you give consent to photos and videos being use for marketing and promotional purposes.
Only company staff may operate the company’s equipment unless otherwise stated in your booking agreement. Under no circumstances may unauthorised personnel tamper, move or attempt to use equipment owned by the company. The company also cannot accept any responsibility for damage caused to the venue location, or injury caused to the hirer, the guests and the venue staff caused directly by third party unauthorised intervention.
By booking our services you, the hirer agrees that the company shall not be liable for any and all losses, including damages, costs, claims, compensation and other liabilities which arise as a result of any delay or interruption in, or any non-delivery, missed delivery or failure of the equipment and/or services due to circumstances beyond our or any of our suppliers’ and contractors reasonable control (including, but not limited to, fire, lightning, explosion, war, disorder, flood, industrial dispute, sabotage, weather conditions, road closure, vandalism, traffic congestion, vehicle failure or acts of local or central government or other competent authorities).
Our maximum liability arising out of or in connection with the non-supply of services on the event date and at the venue/location shall be limited to the total value of the booking agreement in pounds.
The booking agreement shall be governed by and construed following the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts of England and Wales. If the Agreement is translated into any other language, the English language version shall prevail. You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party.
In the unlikely event that you are not happy with the service from the company, we will investigate matters arisen and come to a suitable outcome.
If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
The company will deliver, set up and make sure that all equipment is in good working order before the company staff leave.
Social Media Walls, Hashtag Printers, and Social Media Photo Booths can sometimes experience problems in operation; This is due to weak or lost internet connections. We always recommend a reliable WIFI connection but in some high contact areas, a 3G or 4G connection can be fine for use. We can not be held responsible for any issues caused by internet issues that the client has organised.
In the rare occasion that the photo booth printer stops printing, the company staff will give the client the option to receive photo prints at a later date and continue the photo booth or end hire and receive a partial refund. If the client agrees to continue with the hire of the photo booth, no refund will be given, But a free USB pen and a copy of any missing prints will be given in replace.
Health and Safety
It is solely the responsibility of the Hirer to ensure the Venue complies with current Health & Safety Regulations, holds all necessary certification including Public Liability Insurance, Public Performance Licenses, and where applicable, relevant PAT test certification. The Company will ensure their equipment fully complies with the relevant and current Health & Safety legislation regarding the Equipment and Company Staff.
It is the responsibility of the Hirer and the Venue to provide a safe & suitable area within the Venue Location to facilitate installation of the Equipment. Any floor surface, staging, mounting area or electricity supply which is deemed unsuitable or unsafe by the Company Staff may delay or prevent installation of the Equipment. If installation cannot be completed successfully, the Company cannot provide the Hirer with any Disco Services. In this event, no refunds, in part or full, will be given for non-use of Equipment that cannot be used due to any Health & Safety implications imposed on the Company by the Hirer and the Venue.
Illness & Accidents
In the event of accident or illness preventing the company not providing the services the Hirer shall be informed at the earliest opportunity. The Hirer shall not be obliged to pay the company fee for any performance(s) in respect of which the service is unable.
Insurance and Damage
The Hirer assumes all responsibility for all equipment once it is installed at the venue/location. It is the responsibility of the hirer to arrange appropriate insurance for the event period. Company vehicles and equipment damaged by the hirer or the guests will be charged to the hirer at replacement cost.
For paint, foam, powder and messy events we can not be held responsible for any damages to the hirer equipment or third parties attending the events on behalf of the hirer. We can supply clear bags to cover sound and lighting equipment at an additional cost. Please ask the team for more details.
Space and Electrical/Water Supply
A flat, clear and safe surface must be provided by the hirer and the Venue. A minimum area of 3 metres width by 2 metres depth by 2.4 metres high is required to facilitate correct & safe set up and installation of the most equipment. It is the hirer’s responsibility to ensure that there is sufficient and safe power available at the Event Location.
2 x 13A sockets are required as a minimum electrical supply within 20 meters.
1 x Fast flowing water supply within 20 meters.
Payments can be made using debit or credit cards or payments via your online account. We do not accept Cheques, but we do accept bank transfers.
Start and Finish times are clearly indicated on this agreement. These times can be altered, subject to availability, before the event date.
Prices and Quotations
All package prices are fully inclusive of delivery, labour, and insurance. Quotes are valid for seven days.
The Hirer and/or the venue must make at least one safe & suitable parking space with no height restriction available to the company staff, at no cost to the company, to facilitate safe & prompt unloading of the equipment. The Hirer shall notify the company at least 14 calendar days prior to the event date if the Hirer and/or the Venue are unable to provide the above. In this event the Company reserves the right to make its own parking arrangements and charge this cost in full to the Hirer.
The hirer and the venue shall notify the company at least seven calendar days before the event date should the equipment be required to be installed in a position other than on a ground floor location. Failure by the Hirer to notify the company of the correct setup location may result in delay or prevent installation of the equipment. If installation cannot be completed successfully, the company cannot provide the Hirer with any Services. In this event, no refunds, in part or full, will be given for non-use of equipment that cannot be used due to any installation and access restrictions imposed on the company by the Hirer and/or the Venue. The company reserves the right to allow Company Staff any additional time required to complete unloading & installation at the Venue Location if the access is deemed ‘Non-Standard’ by the Company Staff on the Event Date.
It is the Hirer’s responsibility to ensure all equipment booked (including any additional options ordered by the Hirer) is suitable for use at the venue/location. No refunds, in part or full, will be given for non-use of Equipment that cannot be used due to any Venue restrictions imposed. Not all Equipment is designed to fit through narrow doorways and up staircases. It is the Hirer’s responsibility to inform the Company of any access restrictions that may impede set up or Venue rules/regulations that may restrict or completely prevent specific equipment use. Performance start times may be significantly delayed if the Venue Location is not on ground floor level and the Company has not been informed of this fact, by either the Hirer or the Venue, before the Event Date.
When you book with Fun Leisure, you agree to the above terms and conditions.